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Cell Phones & Personal Property
To maintain an atmosphere of tranquility, please turn off your cell phone or other communication devices. Cell phones and pagers are not allowed in the retreat area or treatment rooms. Harlingen Rejuvenation & Wellness Center and its employees are not responsible for lost or damaged personal property, even if items are secured in one of the spa's lockers.
Cancellations
In consideration of other guests and our specialists, we kindly ask that you notify us of any cancellation 24 hours in advance of a single treatment and 48 hours in advance of multiple treatments. No show appointments will be charged $25 for each visit missed. Habitual no shows will require a credit card on file to schedule future appointments.
Arrival
Please arrive 15-20 minutes prior to your scheduled appointment time. Starting your treatment on time allows you the full relaxing experience you deserve. Make the most of your spa experience by relaxing in our unwind area before and after your treatments. All treatments will end on time. After your wellness experience, enjoy a glass of wine and make sure and drink plenty of water.
Gratuity
Gratuity is not included in the cost of your spa treatment, but is greatly appreciated by your therapist or technician. If you enjoyed your treatment, it is customary to leave gratuity based on the value of the treatment received. Gratuity envelopes are provided at the reception desk.
Special Accommodations
If you have any ailments, allergies, sensitivities, disabilities or special health concerns, including pregnancy, please let us know in advance so we can best accommodate you.
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